Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 day after receipt of payment and are shipped via Royal Mail.

If you prefer delivery by other service / provider or delivery with required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Orders are sent using:

Royal Mail 1st Class delivery

Royal Mail 2nd Class delivery

DPD Next Day Delivery

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  • Once your payment is received and cleared, your order will be despatched as soon as possible. Orders are normally picked & packed within 24h from paymentThis period can vary at peak business times. Working days are Monday to Friday, excluding any holiday periods.
  • We accept the following payment methods: Credit/debit card payments by PayPal payments.

  • If your order has not arrived within 7 working days from despatch, please contact us.
  • In all cases, we reserve the right not to send out orders to certain locations without prior warning or consultation with the customer.
  • Overseas buyers please ask for a courier quote BEFORE placing an order.


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